Air-conditioned rooms at the hotel are equipped with a TV with cable channels and a marble bathroom with toiletries and a hairdryer. In addition to an in-room safe, tea/coffee making facilities and a minibar are included.

Bella Italia Restaurant serves a variety of Italian and Mediterranean delights, as well as Malaysian favourites. In-room dining is possible. Situated on the lobby level, The Mountbatten Lounge offers beverages in a relaxed setting.

Guests can use the business centre or make travel arrangements at the tour desk. Alternatively, they can visit the souvenir shop or rent a car to explore the surroundings.